The match / 08 points
Let’s compare.
Eight requirements. Eight honest comparisons.
The role
Experience or interest in CRM/business software.
What I bring
I’ve built my own CRM and an operations platform based around automotive finance processes.
I like working out how the workflows, information, users and different parts of a system fit together.
Built it ↗
The role
Interest in automation tools.
What I bring
I’ve been learning Make hands-on — and this application itself now runs through a Make webhook and Router.
I’ve also looked at how repetitive Payouts work, such as payout confirmations, could involve less manual handling.
Hands-on ↗
The role
Comfortable with spreadsheets, data and reporting.
What I bring
I’m comfortable with SQL and Excel, and I’ve worked with dashboards, KPIs and operational reporting.
I like turning a lot of information into something that helps someone make a decision.
Used it ↗
The role
Comfortable using AI tools such as ChatGPT and Claude.
What I bring
I use ChatGPT and Claude regularly for development, problem solving, research and working through ideas.
I’m interested in where AI can actually help, not adding it just so I can say something uses AI.
Used it ↗
The role
Comfortable learning unfamiliar platforms.
What I bring
I studied Software Engineering and I’ve built software and business systems outside my day-to-day job.
I’m comfortable getting into something unfamiliar and figuring out how it works.
Built it ↗
The role
Explain technical issues clearly to non-technical people.
What I bring
I already lead and coach a Payouts team and regularly work with people across different departments.
I’ve learnt that knowing something yourself and being able to explain it simply are two different skills.
Do it today ↗
The role
Support systems used across the business.
What I bring
I already know CL365 and understand what the operation actually looks like day-to-day.
I know what the work actually looks like day-to-day — the pressures, the processes, the snags and the things people repeatedly have to deal with.
Know the business ↗
The role
Someone genuinely interested in learning.
What I bring
I’m already learning automation, APIs, webhooks, AI and business systems alongside my job.
A lot of what I know came from wanting to understand something, then trying to build with it.
Learning it ↗
8 / 8
On paper,
there’s a match.
But there’s something
more important.
Do I know
everything?
No.
And I wouldn’t pretend to.
I already understand the operation.
I’ve got the technical foundation.
And when I don’t know how something works...
I learn it.
That’s probably the part of this role that interests me most.
I’m not expecting to walk in knowing every platform or having every answer.
I want the opportunity to learn them properly.
One final thing
I don’t tick every box perfectly yet.
But hopefully this shows why I think it’s worth a conversation.
Gursheel Singh
Payouts Team Leader